My heater will not ignite?
Is the system switch on?
Is the thermostat up to temperature?
Is the pump running with a clean filter less than or equal
to 16 psi on pressure gauge?
Is the gas valve in the on position?
Is the pilot lit?
Is the gas supply valve open?
Are all plumbing and filter valves open?
If a bypass is installed, is it properly adjusted?
Contact a qualified technician if you still cannot find the
problem.
The pilot won't light?
This could be due to low gas pressure, inadequate air supply,
or improper venting. Make sure gas is turned on; with propane,
make sure the tank has fuel. Also check for water run-off
from roof or sprinklers.
Heater won't reach the desired temperature?
The thermostat may be set too low. If the heat loss is greater
than the heater input - the heater may be too small, outside
air temperature is too low, inadequate gas supply. You may
want to install a solar cover to slow heat loss.
The heater cycles on and off before it reaches
the desired temperature?
Inadequate water flow due to a dirty filter, closed valve,
external bypass needs adjusting, reversed water connections,
or pressure switch out of adjustment. It is also possible
that your thermostat is out of calibration or needs replacing.
Why do I need to frequently relight my pilot?
See previous two questions for additional information. Also
check for water run off from above or sprinklers directed
at heater. A high wind stack may be needed due to heater location.
Further troubleshooting will require a service technician.
I hear "clicking" or "sparking,"
but my heater will not ignite?
Review the Owner's Manual if you do not find your answer,
turn the heater off and contact a qualified servicer.
The heater is leaking water?
The heat exchanger may be leaking because of chemical or
sanitizer damage. The damage may be from winter freeze - usually
leaking upon spring start-up. Contact a qualified pool service
technician.
The heater appears to leak only when
the burner is lit?
This may be caused by condensation (occurring when heating
very cold water); a missing or damaged bypass; or excessive
water flow through the heater from an oversized pump.
Heater top blackened and/or emitting dark exhaust?
Either low gas pressure and/or inadequate air supply and
venting, review the installation requirements in the Owner's
Manual. Both conditions may need to be evaluated by a qualified
service technician.
The heater has damage due to excessive heat.
Why?
One, or a combination of the following: low gas pressure,
downdrafting, air supply, and venting. The heater may need
a high wind stack, if installed near a vertical wall or windy
area. Contact a qualified service professional.
I have rust returned into my pool?
Sanitizers or chemical imbalance can deteriorate protective
coatings on heater components and create rust. Rebalance chemicals
and replace damaged components.
My heater whistles?
Low gas pressure can cause whistling in the burners. Check
your Owner's Guide or contact your installer.
Do pool heaters need heat sinks
or a fireman's switch?
No. Pool heaters cool down immediately after shut down.
What should my heater be set on?
All heaters should be installed on a non-combustible material,
such as concrete or block.
Can heaters be installed indoors?
Yes, specific conditions apply. Please consult your Owner's
Manual for complete details.
How much fuel does my heater use?
Propane heaters use one gallon of fuel per hour for each
91,000 BTU's of heater input.
Example: A 250,000 BTU heater uses: 250,000/91,000 = 2.75
gallon per hour
Natural gas heaters use one therm (100,000) BTU per 100,000
BTU's heater size. Your gas is usually billed by therms.
How can I save on my heating costs?
Purchase an energy efficient model.
Use a pool blanket on your oasis when not in use.
